Reviews - Page 298 - Craftsman Auto Care

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Russell Hagood

6/7/2022

5

Craftsman Auto Care - Sterling/Cascades

I was first pleased with the friendliness of the personnel, Andrew and I are on a first name basis It was great to get a complete explanation of both diagnosis and remedy of my service issue The repair was fast and professional

Freda Campbell-Brobbey

6/7/2022

4

Craftsman Auto Care - Merrifield

Hi Freda, Thank you for the stars! Your business means the world to us. -Your Craftsman Team

- Craftsman Auto Care - Merrifield

Anthony Opulencia

6/7/2022

5

Craftsman Auto Care - Merrifield

Hi Anthony, Thank you for the stars! We appreciate your business. -Your Craftsman Team

- Craftsman Auto Care - Merrifield

Kaede Schoeneck

6/7/2022

5

Craftsman Auto Care - Merrifield

Always love the folks here. Super professional and friendly and get the job done! Services: Vehicle Inspection, Air conditioning

Hi Kaede, Thank you for the review! Its great to hear that the Merrfield crew took such good care of you and your car. We appreciate your business! -Your Craftsman Team

- Craftsman Auto Care - Merrifield

Lokta sophat

6/7/2022

5

Craftsman Auto Care - Merrifield

Hi Lokta, Thank you for the review! Your business means the world to us. -Your Craftsman Team

- Craftsman Auto Care - Merrifield

Israel Rodriguez

6/7/2022

5

Craftsman Auto Care - Merrifield

Friendly assistance and their send and their send a through report on any potential issues and how to fix them. Plus the waiting room and bathroom pretty nice.

Hi Israel, Thank you for the stars! Great to hear that you found the accommodations to be cozy. The health maintenance report is great to have for your files! We truly appreciate your business. -Your Craftsman Team

- Craftsman Auto Care - Merrifield

Charles Dollar

6/7/2022

3

Craftsman Auto Care - Merrifield

While they're very nice and I love the way more advanced assessments and technology, they kept my vehicle for almost 5 days. After my suspension failing a safety Inspection, I signed off on a replacement only for them to damage an axle and other parts of the suspension. They also never did the emissions inspection I asked for and when I went back asking about this, they claimed they needed to take it to another shop.

Hi Charles - We had tried reaching out to you multiple times during the time of this review, and we were unable to reach out to discuss this situation. If you'd like to speak on this further, give us a call at (703) 646-8270. Thank you.

- Craftsman Auto Care - Merrifield

Chris Kavanagh

6/7/2022

5

Craftsman Auto Care - Merrifield

Had two different tires pick up nails in the last month. Shop was able to get me in right away both times and repair both tires Service: Tires

Hi Chris, Thank you for the stars! Thats the worst that you got a nail in your tire!! Thank goodness the Merrifield crew was able to help you with the fix. -Your Craftsman Team

- Craftsman Auto Care - Merrifield

sharon schafer

6/7/2022

5

Craftsman Auto Care - Merrifield

Hi Sharon, Thank you for the review! Your business means the world to us. -Your Craftsman Team

- Craftsman Auto Care - Merrifield

Christina Andrasz

6/7/2022

5

Craftsman Auto Care - Merrifield

Stellar service. Extremely prompt and kind. I highly recommend them for all of you cars needs! Services: Air & cabin filter replacement, Oil change

Hi Christina, Thank you for the review! Your recommendation to others means the world to us. -Your Craftsman Team

- Craftsman Auto Care - Merrifield