Craftsman Auto Care - Merrifield
While they're very nice and I love the way more advanced assessments and technology, they kept my vehicle for almost 5 days. After my suspension failing a safety Inspection, I signed off on a replacement only for them to damage an axle and other parts of the suspension. They also never did the emissions inspection I asked for and when I went back asking about this, they claimed they needed to take it to another shop.
Hi Charles - We had tried reaching out to you multiple times during the time of this review, and we were unable to reach out to discuss this situation. If you'd like to speak on this further, give us a call at (703) 646-8270. Thank you.
- Craftsman Auto Care - Merrifield