Northern VA Auto Repair

(833)-CRAFTS1

5
Craftsman Auto Care - Merrifield

Excellent, quick service, and good communications. I had engine trouble with my car which caused it to repeatedly stall and generate multiple error codes.They took my car in on Monday morning without a scheduled appointment, had a complete diagnostic workup and quote by noon that day. They answer their phones immediately with very transparent and good communications to keep you informed. They procured the need parts and completed the multiple repairs on the same day I authorized the work and it was ready for pick up the same day. The prices are not low, but they are fair relative to the range of the market of other shops in the local area. So far so good with the repairs.

Hi John, Thank you for your review! Thank goodness the Merrifield crew was able to help you with your engine trouble- those error codes can be so pesky! Glad they could get everything done for you so quickly! We truly appreciate your business. -Your Craftsman Team

- Craftsman Auto Care - Merrifield
5
Craftsman Auto Care - Alexandria

Always great service.

5
Craftsman Auto Care - Merrifield

I have come to Craftsman for my auto repair and maintenance needs. They have been very professional each time.

5
Craftsman Auto Care - Alexandria

As always the work done on our car was prompt and professional

5
Craftsman Auto Care - Fairfax

This place is amazing. I take 66 to work and I’ve had two nails in my tires in a 3 week period. Today I had a 10:45 appointment and they were able to squeeze me in and get a patch done in 30 minutes. They’re so reasonably priced and so helpful. 10 out of 10.

Hi Charlotte! Thank you for your review! Great to hear that the Fairfax crew was able to get you in and out for that tire patch so quickly! We appreciate your business. -Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Mclean

Ray was great!

5
Craftsman Auto Care - Merrifield

It is difficult to find honest mechanics, so when you find one's with the integrity of this place, you stick with them.

5
Craftsman Auto Care - Mclean

Excellent prompt, efficient and courteous service!

5
Craftsman Auto Care - Alexandria

I use this shop exclusively for both of my cars and I have never had any problems. Their customer service is exceptional.

Hi Suzanne, Thank you for the stars! Its great to hear you have trusted us with both of your cars! We always strive to give our customers the highest level of service. We appreciate your loyalty! -Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Fairfax

Rented a car that turned out to have bad plug. Matt Weller the store manager addressed it right away. Fantastic customer service!

Hi Anthony, Thank you for the stars! Great news that Matt was able to help address the bad plug in your car! We truly appreciate your business. -Your Craftsman Team

- Craftsman Auto Care - Fairfax