Northern VA Auto Repair

(833)-CRAFTS1

5
Craftsman Auto Care - Chantilly

Hi Theresa, Thank you for your stars! We appreciate you and your business! -Your Craftsman Team

- Craftsman Auto Care - Chantilly
5
Craftsman Auto Care - Chantilly

Hi Ryan, Thank you for your review! Your business means the world to us! -Your Craftsman Team

- Craftsman Auto Care - Chantilly
5
Craftsman Auto Care - Chantilly

I had a great experience working with Edson and the rest of the crew at Craftsman Auto Care. I needed quite a bit of work done on an older car I wanted to put on the road again. Edson broke down all the work that needed to be done, gave me the reasons for the work, and made sure I felt comfortable with the work before starting. The customer service was amazing. If you need quality work done with great customer service, go to Craftsman Auto Care, Chantilly Services: Auto maintenance, Steering & suspension repair, Brakes, Vehicle safety inspection, Battery

Hi Molly, Thank you for the stars! Great to hear that Edson at the Chantilly shop took such good care of you and your car during your visit. We always strive to make sure that our customers know what repairs are a must vs which ones can wait. Your recommendation to others means the world to us! -Your Craftsman Team

- Craftsman Auto Care - Chantilly
5
Craftsman Auto Care - Chantilly

Hi Sebastian, Thank you for your review! Your business means the world to us! -Your Craftsman Team

- Craftsman Auto Care - Chantilly
5
Craftsman Auto Care - Chantilly

I had ordered a new set of wheels from a business that I had not ordered from before, big mistake. I wanted to use the tires and tmps sensors from my current set up. Brought my vehicle in and they had finished swapping the tires and tpms sensors to the new wheels only to find out that the company I had ordered from sent the wrong lug nuts for the new wheels. This was on a Saturday and also a holiday weekend so my brand new car had to stay at the shop until new lug nuts had been acquired. No car meant no travel, the manager of this facility gave me a rental car they had (didn’t have to because it was not their mistake) and I located a set off lug nuts the next day. They took care of me when they didn’t have to, hands dow very appreciative of what they did. Will go back for any further work needed.

Hi John Bob, Thank you for the review! Wow! That's great that you were able to get a rental for the long weekend from the Chantilly shop - that was so nice of them, although, not surprising! We are here for our customers and do whatever it takes. Its fantastic news that they were able to get those new tires on. We appreciate your business. -Your Craftsman Team

- Craftsman Auto Care - Chantilly
1
Craftsman Auto Care - Alexandria

Simple job: rotate the wheels, yet, this shop overtightened lug nuts; It doesn't take being a scientist to use a torque wrench within make and model specifications. If you choose to use this shop, have them verify the torque on the crucial elements in front of you.

N A - We are unable to locate any information regarding your situation based on the information provided in the review. At your convenience, please give us a call at (703) 719-7606 so we can discuss this situation.

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Alexandria

Been a longtime customer at Craftsman and just love this place. The store is clean and the staff is very courteous and very knowledgeable. I will continue to have my vehicles serviced here because they keep them running great and will stand by their work. Services: Oil change, Steering & suspension repair

Thanks so much for sharing, Dennis! We truly appreciate our loyal Craftsman customers and are happy to have you and your vehicle with us. You know who to call if you need anything! -Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Alexandria

Hi Jon, Thank you for the stars! We really appreciate your business. -Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Alexandria

Hi Krista, Thank you for the stars! We really appreciate your business. -Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Alexandria

Good report showing all checked areas, including what needed attention and what will need attention in the future. Services: Wheel alignment, Oil change, Tires, Auto maintenance

Hi Ken, Thank you for your review! Great to hear that you liked the detailed inspection report! Perfect to keep on hand to reference. We appreciate your business! -Your Craftsman Team

- Craftsman Auto Care - Alexandria