Craftsman Auto Care - Alexandria
This review is a departure from my earlier review where I expressed dissatisfaction with the services I received at the Craftsman in Chantilly, Va., under the previous management team. I decided, because of these services, to find a car care center that was a little more transparent and closer than a 55 mile commute. However, after reading my review, the new management team/manager, (Mr Edson), reached out to me. Mr Edson went above and beyond to restore my faith in Craftsman's ability to care for my vehicle as it should be. His primary concern was my satisfaction and happiness. Therefore, as long as care attention to detail is implemented during the maintenance of my vehicle, I will continue to let Craftsman service my vehicle. Thank you Craftsman and thank you Mr Edson.
Hi Nick! The happiness and satisfaction of our customers is the most important aspect of how we operate! We are happy to hear that Edson and the Chantilly crew were able to reach out and make things right with your experience. We really appreciate your kind words and business! - Your Craftsman Team
- Craftsman Auto Care - Alexandria