ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Alexandria

Great service! I found Craftman Auto Care on Groupon looking for a place to get my oil changed as well as a diagnosis on a squeaky sound coming from my car’s engine. I ended up having to replace my power steering pump, which they did the same day. They offered to drive me across the street to the nearby shopping center while they worked on my car. They sent me updates and pictures from the diagnosis they had done which I thought was unique. Overall I had a great experience with kind and helpful people. Thank you Mike & Raynaldo especially for making my first experience there great! I will definitely return!

Thank you Sophia! We are so happy that you were pleased with our team and enjoyed your experience. Our digital car care inspection is a service we love being able to provide for our customers, as we want everyone to know what is going on with their vehicle. We are here for whatever you need!

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Alexandria

Outstanding service! Whether it was the owners, managers, to the floor workers, all of them provided excellent care. We had the pleasure of dealing with Vernon, Matthew, Andrew, Doug and Bill and others which I unfortunately cannot remember their names. They were very thorough in fixing our cars as well as pointing out things we needed to keep an eye on. They also provided a checklist of everything they inspected along with photos and videos explaining what they were talking about. They did not pressure us to do any work. They explained what things were crucial to fix and what things that could wait. You do not feel like you are dealing with a company who is just trying to take your money. These are honest, expert workers who are truly giving you the best service.

Grace, Thank you so much for your business and your kind words. Our team works hard to deliver the service that we provided during your visit and we're happy that you appreciated all our efforts! We are so excited about our digital inspections and are grateful for the benefits it provides to our customers. We look forward to assisting you with all your auto needs; we're here for you. - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Fairfax

Great customer service. Nice new look to the building. Definitely would come back/recommend.

5
Craftsman Auto Care - Fairfax

Fast competent quality service and a very friendly accommodating staff

5
Craftsman Auto Care - Fairfax

Larry and his team at Mike Curry's Craftsman Auto Care Fairfax shop are outstanding! They are thorough, honest, and skilled. I like the way they take the time to explain any issues/concerns discovered in their complete vehicle assessment (and sent to you on-line). They offer a straightforward recommendation as to what must be done, what should be done, and what could be done later. They are definitely the best in the area!!

5
Craftsman Auto Care - Fairfax

Great place.Great staff. Got lucky and didn't wait much.Got done pretty quick.Have a nice sitting area.Been looking for good place for my cars as VA Tire and Auto SUCK and will never give them business.Those folks are also masters on VW group cars so if you have Audi,VW, Porsche - that is the place.Very happy with the service.Gladly will drive from Ashburn to Fairfax to get what I need.If you like lazy morons and some random kids and folks to study on your cars and no customer service....Strongly recommend VA Tire and Auto.

5
Craftsman Auto Care - Alexandria

Best service done. Highly recommend

Thank you Mahesh! We are happy to know you enjoyed your experience with our Craftsman team!

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Fairfax

I heard about these guys via Groupon, the moment I walked in I felt the difference from my previous car mechanic, Larry and Sean to be exact welcomed me and made a fresh pot of coffee offered snacks and breakfast bar(it was 8am so much needed) since I skipped breakfast. There was no wait time even tho they had clients waiting for their cars to be finished, they grabbed my keys and got started. They offer so much more for just the price of an oil change. It is definitely an eye opener that there is a car shop out there that treats their clients like family, and to be honest they were nicer to me that some of my family members, Haha. I will definitely be back and recommend this place for all your car and tire needs. Mo Abboud.

Thank you for sharing your experience Mo! We are happy to hear we could help you start your day off right with coffee and breakfast. It is important to us that everyone feel welcome and comfortable the moment they walk through the door. Whatever you may need, we're here for you!

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

I called Craftsman this morning for a quick tire rotation and Larry was very professional and informed me that they don’t believe in charging for a simple tire rotation. He and his staff were very polite & they completed the work in a timely manner. They checked the air pressure and ensured everything was good to go. As a token of their generosity, I bought them a dozen donuts. Thanks you Craftsman! You’ve gained a new long term customer.

Thank you for the donuts John! We really enjoyed them(: Building long lasting relationships is important to us, and we are excited to know that we have one more to add to our list!

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Alexandria

This auto shop is great. My second time and they delivered with great satisfaction. A bit high in price but you get what you pay for. Honesty is the best policy.