ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Fairfax

Excellent customer relations and extremely knowledgeable

5
Craftsman Auto Care - Fairfax

The staff was very respectful and didn’t try to sell me anything extra. Their digital report was a great tool to help me get an inside look on the health of my car! I will definitely be going back.

5
Craftsman Auto Care - Fairfax

I'm pleased to find a shop that is trustworthy, honest, and does quality work.

5
Craftsman Auto Care - Fairfax

Excellent customer service love the staff and very knowledgeable technicians well worth it keep up the good work thanks.

5
Craftsman Auto Care - Fairfax

Very friendly and efficient team. I dropped my car off in the morning and they gave me a ride to my work. The car was ready on time that evening.

5
Craftsman Auto Care - Alexandria

I really appreciate the customer care they display whenever I come in. I arrived this time with less than 2 hours left in the workday. They were pleasant as always, quickly looked up my info since I am a returning customer, took my key, and I was off to the barber shop (although they do have a comfortable waiting room). The car was ready when I returned from the barber, at a very fair price. Thank you again, Craftsman!

5
Craftsman Auto Care - Fairfax

This place is awesome ! Great customer experience not only was my car serviced in between appointments but it was finished under a hour. And they literally go over and show you the answers you have regarding you vehicle. Go ahead and feel free to bring you vehicle to this shop with your trust. They will put your transportation worries at ease.

Thank you for your trust, K Ryusan! We are happy to hear you appreciated our digital car care inspection and the craftsman team. Looking forward to working with you in the future!

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

You guys are the bomb.com! Thank you so much for excellent service, customer service & a wonderful environment to wait in. I will definitely be bringing my car here from now on and recommending your location to my friends.

5
Craftsman Auto Care - Alexandria

Great service. Thanks

Thank you for the stars, Rami! We appreciate your business.

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Alexandria

I met Matt and Judy Curry through our mutual car club and I immediately discovered what superb car care business owners they are. We do not live near their Alexandria service center, but thankfully a new Carftsman Auto Care opened in late November in Chantilly, VA. As a brand new Craftsman Auto Care customer I was instantly impressed by just talking with the Chantilly Manager, Andrew on the phone. What a professional manager. Full disclosure I am expert car guy/customer but not a mechanic. First impressions; the Chantilly Craftsman Auto Care is easy to locate right off Route 50 near Route 28 in Loudoun County, VA. Their still under renovation showroom was uber clean, bright, well furnished, and multiple staff greeted me as I walked in for my Saturday new tire installation appointment. Matt assisted me today and was superb. It is SO refreshing not to be pitched with over selling of auto services. Craftsman Auto Care was H O N E S T, competitively priced, and efficient. I am a 54 year old car guy and classic car owner and today Craftsman Auto Care startled me with their thorough Courtesy Inspection report - W O W even included actual photos of my Subaru undercarriage. What a great 3 page report - not the single 8x11 green, yellow, red print out that the majority of car service centers use. We definitely bring our 2011 Subaru back and will bring our 2003 VW, and 1982 Porsche 911sc Targa back to Craftsman Auto Car. Your auto care business model is so refreshing and welcomed. Continued growth and success are easy for 2019. We look forward to the new Dulles facility. Well done Matt & Judy.

You're the best, Kevin! Thank you for taking the time to share such a wonderful review. We pride ourselves on ALWAYS being honest and straight forward when it comes to your vehicle. Our digital car care inspection report is one of our best tools we are able to provide our customers, and we are so glad you appreciated it. Looking forward to many future visits with you! We're here for whatever you need. -Your Craftsman Team

- Craftsman Auto Care - Alexandria