Craftsman Auto Care - Fairfax
I usually don’t leave reviews unless something significant happens.. so let me take a minute to say that the CUSTOMER SERVICE @ Craftsman Auto Fairfax is FANTASTIC! I called them 10min prior to closing to address fixing my tire w/ nail in it - the manager was kind and said come on over. The mechanic fixed it within 15min and took it out around the block to ensure everything worked properly (which I appreciated).. after I heard the manager tell someone else to come over for last minute issue - he then told me “no cost, free of charge” I was blown away!! This team cares about customer service, I’ll definitely be back!
Thanks for taking the time to leave us a review, Kevin! We're glad to hear that our customer service stood out to you and we were able to help you with your tire issue. We will always go above and beyond for every customer! We appreciate your support and look forward to seeing you again in the future! - Your Craftsman Team
- Craftsman Auto Care - Fairfax