5
Craftsman Auto Care - Alexandria

I can't sing these guys' praises enough. John and Cyrus are genuinely honest and friendly people. I've been one of their frequent customers since my car is a problem child, and multiple times they've found additional (small) problems that they've fixed at no additional cost to me. Can't recommend them enough!

5
Craftsman Auto Care - Alexandria

This is the most honest auto shop I have ever been to, and I've been to many from CA to VA! I was coming here for a while with my Audi A4 because they don't charge an arm and a leg like German specialists and dealerships do but they still know how to work on them. I hadn't been back in a while but today I brought my new car in and needed some exhaust/muffler work done. I originally had an 8am appointment but ended up being 2 hours late. They initially turned me down because they were too busy but Cyrus remembered me from my Audi so he went ahead and squeezed me into their tight rotation. They ended up doing a great job and their prices are always competitive! They even fixed the rubber lining on my front lip by putting clips to secure it and I didn't even ask them to! I will always bring my car here from now on.

5
Craftsman Auto Care - Alexandria

I service my Audi and my Ford here. So far, this place is great! Brakes for my Audi would have cost me $900 (labor + parts) at the dealership. I ordered my own brakes and I paid Kingstowne Auto to install them. I saved almost 70% off what the dealer was trying to charge me! Also, they don't charge you to do routine checks - they only charge for the work that needs to be done. The prices are very good for labor (I order all my own parts) and the repairs get finished by the time I get off of work. I wish I had started bringing my vehicles here a long time ago, I would have saved thousands upon thousands of dollars vs. taking my vehicles to the dealers. I service my Audi and my Ford here. So far, this place is great! Brakes for my Audi would have cost me $900 (labor + parts) at the dealership. I ordered my own brakes and I paid Kingstowne Auto to install them. I saved almost 70% off what the dealer was trying to charge me! Also, they don't charge you to do routine checks - they only charge for the work that needs to be done. The prices are very good for labor (I order all my own parts) and the repairs get finished by the time I get off of work. I wish I had started bringing my vehicles here a long time ago, I would have saved thousands upon thousands of dollars vs. taking my vehicles to the dealers.

5
Craftsman Auto Care - Mclean

I have been a customer at McLean Automotive Service Center for the past several years. I am completely satisfied with the work performed on my Toyota and with their prices. Work has always been completed on time and at or below the estimate. They do great work.

5
Craftsman Auto Care - Alexandria

As someone who's worked on cars for 40 years myself, I know how to spot bad practices and competent, honest car repair service. I've never had anything but decent service from these guys. They apparently operate on the principle of treating customers well so they'll come back. It works with me.

5
Craftsman Auto Care - Mclean

We have been taking our cars to McLean Service Center for 30 years. Cars ranging from Buick's to BMW's. These guys are as honest as they come. If they can do the work our cars need, they do it quickly and charge a reasonable amount of money. If they cannot do the work, they tell us where to take the car for the proper service. They seem to have a steady flow of business from long time customers who are fiercely loyal. You can not go wrong taking your car to McLean Service Center.

5
Craftsman Auto Care - Alexandria

The lifted my 4Runner for me and came in under cost. They have done a bunch of other work for me ontime and on budget. They are VERY professional and their communications with customers is great; that matters to me.

5
Craftsman Auto Care - Alexandria

I have been a customer of Kingstowne Auto Care for over 15 years. I have a multiple car household, these guys keep all of our cars running in tip top shape. I find these guys to be honest and skilled auto care specialists.I have also recommending them to my friends and co-workers who share my same opinion.

5
Craftsman Auto Care - Mclean

Friendly service, have always been able to get my car seen the same day without an appointment, good about calling before doing work.

1
Craftsman Auto Care - Mclean

I went to get my State car inspection here, after waiting for 30 minutes the Inspector comes in and tells me my rear tire failed inspection. Which is interesting because less than 2 days earlier I personally rotated my tires and checked them for wear, and while they are worn, they had between 3/32 and 4/32 tread depth. Also, the wear indicator bars, (at a height of 2/32) were not in contact with the road at any of the indicator bars. I told him I did not agree and asked him to show me the worn tire that failed the test. He wouldn't take the tire off the car, so I took my flashlight from my pocket and tried to make him look at the indicator bar, he looked but would not agree that the tire was safe by the standard set by the Virginia State Police. To make matters worse the Manager came out and took a look and basically said that it's the Inspector's call. And would not counter the fact right before his eyes that the tire was in spec. Be wary, this is not an honest place for State Inspections.