I swear, I love this place. It’s like the trustworthy auto shops of my small hometown, a gem in this area. They don’t jerk you around with invented issues, have reasonable pricing, and incredible customer service. Took my Jeep in for a wobble, which turned out to be minor issue that they not only fixed within the hour, they didn’t even charge. And that’s after giving me a ride to my house and ordering me a Lyft to get me back. They put their money where their mouth is to prove they care about their customers. Let alone they’re just nice people. So long as I’m in this area they’re the only place I’ll go now. Thanks to the crew!

These guys are honest, hard working, and take care of their customers. I had an issue starting my car and they took me the next morning through their quick scheduling tool. DeShawn kept me up to date throughout the process with texts and let me know immediately when it was ready, even offering to pick me up. Will be coming back.

In addition to regular road car service, which is excellent, Craftsman provides expert support for the enthusiast community. Speaking to Porsche in particular, the staff work closely with the local Porsche Club chapter, caring for our cars in the shop and providing advice and emergency TLC at our events. It's great to know that Craftsman is there when we need them, for everyday service and beyond!

Very easy booking process and their customer service is top notch. From an easy drop-off, to a breakdown of repairs needed and cost--Craftsman Auto Care made my service the best experience I've had yet. I was even able to walk away with a copy of future repair costs so I'm able to budget and plan ahead! I will definitely be a returning customer.

I would REALLY recommend this place to anyone in the area. I had difficulties finding a good place in Mclean since everything is overpriced, and employees at other shops in the area make you feel like a nuisance. These guys took care of me right away. They were very thorough, and provided good prices for tires/labor. I knew what I needed for my vehicle and they did not try to sell me on anything extra that was unnecessary. I will come back again in the future. -Big thanks for the Craftsman team

Great experiences with our “daily drivers“ and the shop’s active support of car clubs and racing made it an easy choice to take my “prepped” car here for its annual service and pre-driving-season checks. Excellent work today done quickly. Will keep coming back!

Extremely courteous and knowledgeable!