Northern VA Auto Repair

(833)-CRAFTS1

5
Craftsman Auto Care - Fairfax

The customer service was great, inspection took about 30 minutes middle of the day, the lobby offers snacks and coffee or you can walk up the road to a Starbucks. They gave me a list of items my car may need repaired in the near future but never pressured me to have it fixed right away. also had to get a tire patched and the cost was very reasonable. Will definitely come here again! Love the holiday decorations

Hi Rose, thank you for the review! We always strive to provide efficient, professional and thorough services! We are so happy to hear that you enjoyed the amenities of our showrooms and the fun Christmas decorations! Our digital inspections are a great way for customers to see exactly what we see, and we never want to pressure you into any services that are not immediate! We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Solid, in an out ahead of schedule, Zika and Mike F. were both friendly and professional. Thanks guys!

5
Craftsman Auto Care - Fairfax

Hi Doug, thank you for the stars! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Always have a great experience. Nice people!

Hi Ruby, thank you for the review! We are so happy to hear that you have always had such a great experience with our Fairfax crew! We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Alexandria

On Friday late afternoon, on my way to pick up my son from school, my car had a flat tire. It was basically sitting on the rim due to a fast eak from a slash on the side. I was able to get to Craftsman Auto Care and they were amazing and so attentive. They looked at the tire right away, put a tire on order for my vehicle and got it in and fixed the very next day. It's so refreshing to work with an auto care team that doesn't make an already stressful situation more stressful or take advantage of a single mother with kids in tow. I will be using Craftsman Auto Care for all my car care needs and you should too :)

Hi Natalie, thank you for the stars! We are so happy to hear that our Alexandria crew took such great care of you and your car! We are sorry to hear about the flat tire, but happy that we could get you and your kids safely back on the road! We understand the chaos of having car issues, and our goal is always to provide efficient, thorough, and professional service with a smile! Your business and recommendation to others means the world to us! - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Alexandria

On line reservations with 2 choices with quick answer...nice waiting area...might suggest a restroom for patrons that is not located in garage...but it was doable...I'm a return customer...they do great work...friendly folk...

Hi Joy, thank you for the stars! We are so happy to hear that you found ease making an appointment online and enjoyed our great showrooms! We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Alexandria

Very thourough and informative

Hi Eugene, thank you for the review! This is what we strive for! We truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Fairfax

Thank you, Mr. Ziya for your excellent and professional service. 🙏🙏🙏

5
Craftsman Auto Care - Merrifield

I can’t speak highly enough of Craftsman Auto. They’ve always shown respect and are always very timely with the work they do. I have gone to Craftsman for over 2 years and it’s been such a weight lifted because there are no gimmicks or games with them. It is evident in every interaction that it is family-owned. Thanks!

Hi Nathaniel, thank you for the review! We always strive to provide efficient, professional services! You got it right when you say no games or gimmicks! We truly appreciate your continued business and loyalty! - Your Craftsman Team

- Craftsman Auto Care - Merrifield
5
Craftsman Auto Care - Mclean

Amazing service - really appreciated how quickly they were able to help. Every experience I’ve had here has been excellent!

Hi Jennifer, thank you for the review! This is what we strive for! We truly appreciate your business and are always here for anything you may need! - Your Craftsman Team

- Craftsman Auto Care - Mclean