Great knowledge and experienced staff, an efficient turnaround once vehicle was handed over. I've been using Merrifield location for my RAM 1500 Eco diesel.

They provided pictures and notifications on what my car needed to be at its optimal operating performance.

Great service!

New to the area and was nervous about finding a new mechanic/auto shop. Thankfully this place was great! They didn't over charge me or try and pull a fast one. They do a free inspection with photos for things your car might need but isn't required right away. They send the report to your phone for you to review on your own time and don't pressure you at all to add more services on the spot. I like this place a lot and will be back as a regular customer :) Kind, honest, and helpful.

So happy to have a honest auto repair shop close by in Ashburn! I had the complementary digital diagnostic done to give my old car a check up to confirm it's road worthiness as it was having issues when accelerating. The diagnostic showed I needed new spark plugs (and some other maintenance items) and I was relieved to hear the car is otherwise fine. There was no sales pressure to have any of the work performed right away, nor any upselling. I changed the plugs on my own and the car runs great now! I brought the car back to have the front brakes serviced and coolant flushed, and the work was professionally completed the same day. The folks at Craftsman are friendly and knowledgeable and are welcoming. I'll definitely bring my cars to Craftsman the next time service is needed.

Great service by Jose

Quick, efficient, and friendly service :) 10 stars

Courteous and helpful with our questions and requests. Very patient with all of our concerns as they diagnosed our car's needs/repairs.

Craftsman Auto Care's service is unparalleled! They took my car without an appointment, and fixed my issue in no time. They treated me with kindness and definitely earned my future service!

I recently took in my BMW and Volkswagen to be serviced, and I couldn't be happier with the results. Matt Zeken , in particular, stood out as an exceptionally trustworthy and knowledgeable mechanic. He took the time to explain everything to me in detail, and I felt confident that he was working in my best interest. He was also very personable and easy to talk to, which made the experience all the more pleasant. Overall, I was extremely satisfied with my experience at Craftsman Auto. Their commitment to quality work, combined with their exceptional customer service, makes them a standout in the industry. If you're in need of auto repairs or maintenance, I highly recommend giving them a visit.