ALEXANDRIA , FAIRFAX, CHANTILLY & MERRIFIELD AUTO REPAIR

5
Craftsman Auto Care - Alexandria

Very friendly, knowledgeable staff. Prices are waaay lower than my cars dealership (Sheehy Honda). Work done on time, as promised. Highly recommended.

5
Craftsman Auto Care - Alexandria

I brought my truck in for an oil change, alignment, and a check engine light. They have great customer service and even dropped me off at my house and later picked me back up a few miles away so I wouldn't have to wait. They were able to diagnose the problem as a bad coil and got the other maintenance work done. Everything is now working like it is supposed to.

5
Craftsman Auto Care - Alexandria

Outstanding quality, customer service, and price! Highly recommended!

5
Craftsman Auto Care - Alexandria

Matt Curry lives and breathes great customer service. I am very happy that he is opening more shops!

5
Craftsman Auto Care - Alexandria

I like going to this shop they treat me like an equal and a smart person. (about cars) Not like a girl! I remember my father bought me a 51 chevy pickup when I turned 16. I would get to the service station jump out of the truck and ask fo a pint of 90 weight transmission oil. Jaws would drop... this is in CA in 1976. Once they handed me the hose I removed the fill plug while lying under the vehicle. More disbelief. I received more free 90 weigh because they had no words for a girl who knew what she needed and how to install it. I get listened to and heard here. the team cares about cars and safety and relations ships with client and neighborhood even more than back money. They recently found a 7 major probelms with my step sons brakes. the als back in october spent 2 hours finding an obsure rattel sound I was worried was transmission (before a long road trip) I cant say enough good thibgs about the owner and team. These are good people. and I thank Cindy for sharing her best auto repair stop. She said and I quote "If anyone will know what is wrong Big John will"! Thanks for all you guys do! and good snacks!!

5
Craftsman Auto Care - Alexandria

The service was quick and good. They shuttled me back and forth to work. I recommend them.

5
Craftsman Auto Care - Alexandria

Excellent service. You might think replacing a tire would be a simple matter - wrong! An exact replacement was located and delivered to Craftsman in 4 hours. They called to let me know the replacement had arrived. By the time I got there the tire was mounted and balanced. Once on the truck the tire low pressure light would no go out. A manager stopped what he was doing and assisted with inflating all tires to the correct pressure. The tire low pressure light went out and I was on my way. Service beyond expectation - hard to find these days!!!

4.5
Craftsman Auto Care - Alexandria

The service is always great. I feel the mechanics are honest, fair and time efficient. I feel very comfortable using Craftsman Auto as my go to repair shop.

4
Craftsman Auto Care - Alexandria

Great work.

5
Craftsman Auto Care - Alexandria

Craftsman rocks! The team did a great job explaining and making repairs on my vehicle! They have superb customer relations and a wonderfully welcoming environment.