Northern VA Auto Repair

(833)-CRAFTS1

5
Craftsman Auto Care - Merrifield

Deymar Deleon and his staff were very professional and polite. Offered a snack and a drink while the car was worked on. Unlike many others, I didn’t feel pressured to buy services the car didn’t necessarily need right away. Honesty is hard to come by so thank you and the team!!!

Hi Izudin, thank you for the review! We are SO happy that you had such a great experience with Deymar and our Merrifield team! We always provide honest, genuine service for you and your vehicle. Your business means the world to us! - Your Craftsman Team

- Craftsman Auto Care - Merrifield
5
Craftsman Auto Care - Alexandria

Lisa is the best

Hi Matt, thank you for the review! Leesa and our Alexandria team are the BEST! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Sterling/Cascades

I was out of town to Sterling, VA a few weeks ago for my daughter's soccer tournament and woke up to a flat tire in the hotel parking lot. As we pumped up the tire I searched online for a nearby auto repair shop and luckily chose the best one around - Craftsman Auto Care - Sterling/Cascades. I walked in to a clean, inviting, and friendly space. They offered me coffee, smiles, and laughs - all of which were so very welcome on a difficult morning. Turns out there was a nail in my tire and they took beautiful care of it. And I even got a story about Rhonda, which I loved! Best flat tire experience ever! I think it was Andrew who helped me out; I wrote his name on the business card and put it in my purse (which was stolen by the end of the soccer weekend) so I can't remember but I think that's it. Craftsman Auto Care was a highlight of my weekend! Thank you :)

Thank you SO much for the review and kind words! We are honored to provide such great car and customer service in a difficult situation! We are so happy to heat that Andrew and our Sterling team could get that tire fixed for you and back on the road for the soccer tournament! We are always here to provide a smile and thorough, professional services. Your business means the world to us! - Your Craftsman Team

- Craftsman Auto Care - Sterling/Cascades
5
Craftsman Auto Care - Alexandria

Hi Ed, thank you for the stars! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Alexandria
5
Craftsman Auto Care - Ashburn

This was a pleasant surprise. Craftsman goes above and beyond, I didn't realize what I was missing. Mason helped me understand specifically how and where things went wrong as well as updating me with photos and complete workup that was texted. All in all their practices are unlike other places and it matches their incredibly genuine personalities and capabilities. Everything is purring like a outdoor cat on a hot summer day.

Hi Maxim, thank you for the review! Mason and our Ashburn team will always go above and beyond for you and your vehicle! It is great to hear you appreciated our thorough digital inspection, and that we could provide a great experience from start to finish. It is so great to hear everything is back to running smoothly, we truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Ashburn
5
Craftsman Auto Care - Fairfax

Hi George, thank you for the stars! We appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Merrifield

My roommate goes here and I needed help because I was in a pinch and they took care of me promptly. Would come here again!

Hi Bader, thank you for the review! We can always help you out with any issue! We look forward to your next needed service, we truly appreciate your business! - Your Craftsman Team

- Craftsman Auto Care - Merrifield
5
Craftsman Auto Care - Fairfax

I have gotten state inspections from this place a few years in a row. The team is professional, friendly and honest. I feel comfortable asking questions and don’t feel like I am being sold unnecessary stuff which I find to be the case in many different places. The waiting room is comfy, has USB outlets, coffee and snacks. Thank you Jonathan, Andrew and Matt. Appreciate you all!

Hi Yana, thank you for the review! We are SO happy to hear that the Fairfax crew always provides such a great experience for you and your car! We always provide honest, professional service, and a thorough analysis of your car! It is also great to hear that you appreciate our showroom while you wait for your service! Your business means the world to us! - Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Highly recommend going here! They did a very thorough job and got my car fixed quickly. Very friendly staff.

5
Craftsman Auto Care - Sterling/Cascades