ALEXANDRIA , FAIRFAX, CHANTILLY, MERRIFIELD & MCLEAN AUTO REPAIR

5
Craftsman Auto Care - Fairfax

Prompt, courteous, and professional service. Proper diagnosis of "check engine" light problem corrected.

5
Craftsman Auto Care - Mclean

I essentially just arrived without an appointment at 7:30am and I was greeted professionally, promptly and with courtesy. I was experiencing a rattling noise under my Jeep and they were very willing to put it on the lift and give me a Virginia inspection which comprehensively answered any questions that I may have about my 2008 Jeep Wrangler. They sent me a print out to my email and text and then assisted me in triaging the most important items that needed a more immediate response. I cannot thank them enough!

Hi Mary Jo, Thank You for the review! So glad to hear that we were able to take care of your Jeep. We are glad that you found the diagnostic report so informative and helpful! -Your Craftsman Team

- Craftsman Auto Care - Mclean
5
Craftsman Auto Care - Alexandria

Great Customer Service!! They're a bit overpriced if you shop around. But I keep coming back (the last 4 years) because of the staff! Leesa, Brandon and Chris are all so wonderful! You can't beat their location either, I drop off my vehicle and walk to work however, when it's been raining they have offered to drive me to work!

5
Craftsman Auto Care - Fairfax

Always take good care of my vehicle. Today they got me in and our in under 45mins for a nail in the tire! So thankful

5
Craftsman Auto Care - Fairfax

First time customer for a safety inspection, straight forward, no bs, explained everything with pics, the wait time is a bit longer but overall good experience.

Hi Haoxuan, Thank You for the review! We are so glad you had a good experience at our Fairfax location. We strive to be transparent every step of the way! -Your Craftsman Team

- Craftsman Auto Care - Fairfax
5
Craftsman Auto Care - Fairfax

Attention to detail James was very helpful and personable

5
Craftsman Auto Care - Chantilly

Great team over at Craftsman in Chantilly. Will definitely be taking my vehicles here from now on.

5
Craftsman Auto Care - Mclean

The work was well done and on time. I am pleased.

5
Craftsman Auto Care - Mclean

A job well done and on time. What more can I want?

5
Craftsman Auto Care - Chantilly

Love that Andrew guy. Good looking and smart. I hear he is one heck is a crew chief also. YOU GUYS ARE LUCKY TO HAVE HIM!