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  • Seeing is Believing; Digital documentation keeps us accountable and you informed

    blog post

    Craftsman…The Digital Revolution in Car Care Have you ever left an auto repair shop and wondered what the heck just happened? Did it seem as though your service tech was talking gibberish? Have you driven away hoping that you didn't get taken for a ride? At Craftsman we promise that you'll never experience those feelings. In fact, we're so committed to customer service, education, and quality that we've created a state-of-the-art digital inspection proce... read more

    Friday 18 May 2018
  • Certified Female Friendly: So What Does That Actually Mean?

    blog post

      Hey gals, this one's for you! Whether you're an auto enthusiast who can tell a Ford from a Chevy just by the sound of their engines or if just the idea of bringing your car in for service leaves you in a cold sweat, we've got you covered. All of us at Craftsman Auto pledge to make your car service experience comfortable and informative. Thanks to education and training from AskPatty.com, our team of technicians & managers are sensitive to the needs of every customer who... read more

    Monday 23 April 2018
  • Spring Clean your Vehicle

    blog post

    Here are our Top 10 tips for getting your car ready for the spring. Some will help your vehicle look (and smell) better, but most are designed to help it perform more efficiently and get better gas mileage. 1. Clean Your Undercarriage. Winter road salt can be a real problem by eating away at its undercarriage, not to mention the chunks of road debris that collects underneath your vehicle during the winter months. Head to the car wash and choose the undercarriage cleaning option, alternatively... read more

    Tuesday 27 March 2018
  • Streetcar to Racecar: Look Cool, Be Cool and Sound Cool!

    blog post

    Turning a streetcar into a racing machine is one of the coolest things we get to do as auto care specialists. Occasionally, a car comes through that screams "Race me!" We were lucky enough to have a 2007 Porsche Cayman S brought in that was in dire need of repairs, updates, and maintenance. The owner wasn't interested in investing in the car, but we were! About Our Lucky Find We had a customer come in for a flat tire repair, but all four tires were bald. They were so bad, you cou... read more

    Friday 23 February 2018
  • Carbon Junk

    blog post

    Q: What is Carbon Buildup?   Carbon buildup is mostly a problem with today’s newer “direct injection” vehicles. Think of your engine like a fireplace. When a fireplace burns fuel, it releases fumes – waste byproducts of smoke and carbon. In a fireplace these fumes go out the flu and deposit along its walls on the way out. The more fuel you burn, the more caked on the deposits become, eventually blocking off the airflow of the flu and impacting... read more

    Wednesday 31 January 2018