Matt and the team were great in explaining required maintenance and providing the overall assessment of the vehicle. Pictures provided of everything in advance and swift comms. Courtesy lift home as well. Will be going back and also taking my wife's car in...[more][less]
Craftsman provides efficient and affordable maintenance for my vehicles. I truly trust their expertise and believe in their integrity.
Always friendly, always does great work on my 201 Nissan Maxima.
Craftsman Auto Care continues to impress me and win my business! I've had about five (5) encounters with them and EACH experience was informative, affordable (even gratis!!) and fantastic! Outstanding service, extremely nice staff, quick and accommodating service (always just walked-in) and pleasant waiting room (free coffee, tea, snacks, TV and wi-fi). My first encounter in 2016 was to repair a tire with a nail in it. Landmark Honda told me it couldn't be fixed and wanted to charge me $250 for a new tire. Skeptical, and having NEVER paid that much money for one (1) tire, I went to CAC. They fixed it for $25!!! My second encounter a few months ago, was when my CRV suddenly died. I had it towed to Landmark Honda and was informed the drivetrain came off and I would need a new transmission as well and recommended not fixing it. Still skeptical, I called CAC and explained the situation. Whomever I talked to confirmed Landmark Honda's diagnosis, recommended not repairing it due to its age and mileage, AND suggested several options to dispose of the vehicle. This really impressed me and won my trust as they make money by repairing vehicles, not also selling them!! My third and fourth encounters were with my mother's 2001 Avalon with 207,000+ miles that I'm driving while I research buying another SUV. They made a minor repair, did not charge me full price AND gave me a free stainless steel thermos (little things matter to me)! And just the other day, I took the Avalon to have the power steering fluid checked because they told me previously that it was leaking. They topped it off for FREE!! Since 1999, I have owned two (2) Honda CRVs that were purchased and ONLY dealer-serviced at Landmark Honda. CAC has won my business! I will definitely take my next SUV to them!...[more][less]
Great crew here... Very polite and hospitable mechanics and staff. I like the use of digital pictures sent to my phone to help show where problems are coming from.
Specializing in Domestic, European and Import Vehicles, including Hybrids and Plug-Ins. Located at Festival Manchester Lakes (next to Genghis Grill) Serving the whole DC Metropolitan area: DC, Maryland, Virginia, including: Springfield, Kingstowne and Alexandria.
We embrace technology to make your auto service experience convenient and efficient. Feel free to call us:
703-719-7606 or schedule an appointment
A Paperless shopmeans a quicker, more efficient method to service you. We’ve embraced today’s technology to bring you digital inspections with documented “health-of-your-vehicle” reports.
Communication Your WayPhone, text, video conferencing, good old-fashioned face-to-face conversations, we welcome them all. What works for you, works for us!
Courtesy Rides, Rental Cars, and TowingHassle-free, worry-free extras mean you're never inconvenienced. We keep you rolling, whether it's in your car or ours!
Show 'n Tell ServiceWhether you’re in the shop or are viewing your digital inspection photos, we show you exactly what we see, so you can make informed decisions for your vehicle and your wallet. We’ll even help prioritize recommended services to match your budget.
Leading-Edge Equipment & TechniciansState-of-the-art equipment and ASE-Certified world-class technicians ensure that your vehicle is serviced competently and dependably every time.
After-Hours Drop OffSafe, secure drop off lets you bring your vehicle in when it fits your schedule.Click here to download the pdf form
Certified Female FriendlyOur staff has completed the AskPatty.com training program and is ready to offer our safe and comfortable environment to provide the best service experience in our market.
Comfy showroomIt’s like you never left your family room. Enjoy comfortable seating, free Wifi, beverages and snacks. Kid and pet friendly!
Lastly, we have a “YES” culture that fosters an environment that gives you the results you deserve, the right way, the first time.
We invest in top-notch new equipment to deliver only the best service – that means gentle mounting, right techniques to get your tires properly mounted. Besides the brakes and engine oil, the tires are the most important item on your car. This is the only contact you have with the road and keeping your vehicle under your control. Important enough to make sure it’s done right!
With every service transaction, you receive:
At every visit, we:
This unique program gives “one big break” to families or individuals in need of auto repair or transportation. This program is a way we pay it forward with impact. Click here to see how it works.
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We Work OnHybrid Vehicles