New Location Coming Soon!
Did exactly what I asked and provide a photographic report to explain and offer methods of repairs or replacement. Photo are worth 10,000words.
Extremely helpful and efficient. The car report is awesome. Such piece of mind before a road trip.
Outstanding customer service. Friendly staff. Prompt service and the list goes on and on. Oh yea, the waiting room was comfortable, clean with snacks and coffee, tea, hot chocolate and ice cold water. My 5 year old was entertained and the owner, was so incredibly nice. Mark didn't ask anything of his employees that he wasn't willing to do himself and that is a true leader that gets in the trenches with his team. I WILL BE BACK for future services on my vehicle and will refer others. Free diagnostic...where do they do that at, oh and it was emailed to me and text. Who does that....Craftmans Auto does, that's who! 5 STARS...[more][less]
I like this group. Easy to work with and fair pricing.
Easy scheduling and quality service
Specializing in Domestic, European and Import Vehicles, including Hybrids and Plug-Ins. Located at Festival Manchester Lakes (next to Genghis Grill) Serving the whole DC Metropolitan area: DC, Maryland, Virginia, including: Springfield, Kingstowne and Alexandria.
We embrace technology to make your auto service experience convenient and efficient. Feel free to call us:
703-719-7606 or schedule an appointment
A Paperless shopmeans a quicker, more efficient method to service you. We’ve embraced today’s technology to bring you digital inspections with documented “health-of-your-vehicle” reports.
Communication Your WayPhone, text, video conferencing, good old-fashioned face-to-face conversations, we welcome them all. What works for you, works for us!
Courtesy Rides, Rental Cars, and TowingHassle-free, worry-free extras mean you're never inconvenienced. We keep you rolling, whether it's in your car or ours!
Show 'n Tell ServiceWhether you’re in the shop or are viewing your digital inspection photos, we show you exactly what we see, so you can make informed decisions for your vehicle and your wallet. We’ll even help prioritize recommended services to match your budget.
Leading-Edge Equipment & TechniciansState-of-the-art equipment and ASE-Certified world-class technicians ensure that your vehicle is serviced competently and dependably every time.
After-Hours Drop OffSafe, secure drop off lets you bring your vehicle in when it fits your schedule.Click here to download the pdf form
Certified Female FriendlyOur staff has completed the AskPatty.com training program and is ready to offer our safe and comfortable environment to provide the best service experience in our market.
Comfy showroomIt’s like you never left your family room. Enjoy comfortable seating, free Wifi, beverages and snacks. Kid and pet friendly!
Lastly, we have a “YES” culture that fosters an environment that gives you the results you deserve, the right way, the first time.
We invest in top-notch new equipment to deliver only the best service – that means gentle mounting, right techniques to get your tires properly mounted. Besides the brakes and engine oil, the tires are the most important item on your car. This is the only contact you have with the road and keeping your vehicle under your control. Important enough to make sure it’s done right!
With every service transaction, you receive:
At every visit, we:
This unique program gives “one big break” to families or individuals in need of auto repair or transportation. This program is a way we pay it forward with impact. Click here to see how it works.
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We Work OnHybrid Vehicles